FAQ

Where do you deliver to locally?

We offer local delivery in the Jacksonville area. When checking out you will be able to select a $5 local delivery charge if you are in our delivering range. This range is about 10-15 miles from the Jacksonville St Johns Town center.
Where can you ship to?

We ship to anywhere in the United States! Unfortunately we do not ship internationally.
Do you have a physical store?

We currently do not but are actively working towards finding a space for Max's Market!
Do I need to be home for a delivery?

Nope! We will drop off your delivery within 1-2 days of the order and you can receive at your convenience. We must mention that we are not responsible for items once dropped off at your home. If you have special delivery instructions please add those when checking out in the designated space.
What should I do with my packaging?

The best thing you can do with our packaging is re-use it, however if you are ready to dispose of it; all of our packaging is compostable. You can either add the box, and cushioning paper to your compost or even burry them if you do not have a compost. Please do not throw away our packaging if at all possible, you can always recycle it as well. But we believe the best thing you can do is let it give back to the earth and minimize your carbon footprint!
Is there a minimum order amount?

Nope! One of the great things about a refill store is that you can order as much or as little as you want. If you want to try out one of our refill products then you can order just one ounce and see how you like it.
Is there a pick up/return of jars/reusables?

Yes! If you are in the Jacksonville, we encourage you to return your jars if you are finished with them. Message us and we can pick up locally or you can drop off at any of our markets! If you have any questions, please reach out to us at camille@maxs-market.com